Terms of service

Terms of Service

Overview

Welcome to TheFloWithin.

The terms “we,” “us,” and “our” refer to TheFloWithin. We operate this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to offer you a curated shopping experience.

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (the “Terms”), together with any policies referenced here (including our Shipping Policy, Return & Refund Policy, and Privacy Policy), describe your rights and responsibilities when you use our Services.

By visiting, browsing, interacting with, or purchasing from our Services, you agree to these Terms and our Privacy Policy.

If you do not agree, please do not use or access our Services.

1. Access and account

By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you have consent to allow any minor dependents to use the Services on devices you own, purchase, or manage.

To browse our store or place an order, you may be asked to provide certain information such as your email address, billing details, payment information, and shipping address.

You agree that all information you provide is accurate, current, and complete, and that you have the right to provide it.

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Accounts may not be transferred, sold, assigned, or licensed to another person.

2. Our products

We do our best to represent our products clearly and accurately. However, please note:

Colors and appearance may vary depending on your screen, device, and settings.
Product photos are for reference; each handmade piece may have natural variations.

All product descriptions, availability, and pricing may be updated at any time without notice.

We may discontinue products, limit quantities, or restrict sales by person, region, or jurisdiction at our discretion.

3. Orders

When you place an order, you are making an offer to purchase.

We reserve the right to accept, decline, or cancel an order at our discretion, including in cases of suspected fraud, stock limitations, or errors in product or pricing information.

An order is not considered accepted until payment is received and we confirm the order.

Please review your order carefully before submitting. After an order is accepted, we may not be able to accommodate cancellation requests.

Returns and exchanges (if any) are handled only in accordance with our Return & Refund Policy.

You confirm that purchases are for personal or household use and not for commercial resale or export.

4. Prices and billing

Prices, discounts, and promotions may change without notice.

The price charged will be the price shown at the time you place your order and will be reflected in your order confirmation.

Unless stated otherwise, prices do not include taxes, shipping, customs, or import charges.

You agree to provide current, complete, and accurate purchase and payment information and to update it as needed so we can complete your transactions.

5. Shipping and delivery

Shipping rates and options are shown at checkout.

All delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather, or events outside our control.

Once an order is handed to the carrier, risk of loss passes to you.

For full details, please review our Shipping Policy.

6. Intellectual property

All content on our Services (including text, images, graphics, videos, audio, branding, and design) is owned by TheFloWithin or our licensors and is protected by applicable intellectual property laws.

These Terms allow you to use the Services for personal, non-commercial use only.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or exploit any part of the Services without our prior written consent.

TheFloWithin names, logos, product names, and slogans are trademarks of TheFloWithin. Shopify names and logos are trademarks of Shopify. All other trademarks belong to their respective owners.

7. Optional tools

We may provide access to third-party tools or features. These are provided “as is” and “as available.”

We do not control and are not responsible for third-party tools. Your use of any optional tools is at your own risk.

8. Third-party links

Our Services may contain links to third-party websites. If you choose to access them, you do so at your own risk.

We are not responsible for the content, accuracy, policies, or practices of third-party sites.

9. Relationship with Shopify

TheFloWithin is powered by Shopify, which enables us to provide the Services to you.

However, purchases made in our store are made directly with TheFloWithin. Shopify is not responsible for any aspect of any sales between you and TheFloWithin.

To the fullest extent permitted by law, you release Shopify and its affiliates from claims arising from purchases and transactions made through our store.

10. Privacy

Our collection and use of personal information is governed by our Privacy Policy .

Because our store is hosted by Shopify, Shopify may also collect and process information about your access to and use of the Services to provide and improve the platform.

Please review our Privacy Policy and Shopify’s privacy practices for more information.

11. Feedback

If you submit reviews, suggestions, ideas, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback for any purpose.

You confirm you own or have the necessary rights to share Feedback and that it does not violate any third-party rights or laws.

12. Errors, inaccuracies, and omissions

Occasionally, information on our Services may contain errors (for example, in product descriptions, pricing, promotions, shipping charges, transit times, or availability).

We reserve the right to correct errors and to update information or cancel orders if any information is inaccurate at any time without prior notice.

13. Prohibited uses

You agree not to use the Services for unlawful purposes or in a way that violates these Terms, infringes intellectual property, harms others, transmits malicious code, or interferes with the security or operation of the Services.

We may suspend or terminate access if we believe you have violated these Terms.

14. Termination

We may terminate or suspend your access to the Services at any time, without notice, at our discretion.

Provisions that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, and indemnification.

15. Disclaimer of warranties

To the fullest extent permitted by law, the Services and all products are provided “as is” and “as available.”

We do not guarantee uninterrupted, timely, secure, or error-free use of the Services.

Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.

16. Limitation of liability

To the fullest extent permitted by law, TheFloWithin (and our affiliates, partners, directors, officers, employees, and service providers) will not be liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or any products purchased through the Services.

Some jurisdictions do not allow certain limitations of liability, so parts of this section may not apply to you.

17. Indemnification

You agree to indemnify and hold harmless TheFloWithin, Shopify, and our affiliates and service providers from claims arising out of your breach of these Terms, your violation of law, or your misuse of the Services.